Terms and Conditions

NAATIUrdu is an independent practice platform for NAATI CCL Urdu preparation. It provides practice dialogues, mock tests, vocabulary, flashcards, transcription, AI-generated scoring, and feedback tools.

NAATIUrdu is not NAATI and is not endorsed by, affiliated with, or operated by NAATI. Official test rules, bookings, results, and accreditation decisions are controlled by NAATI.

You must provide accurate account information and keep your login credentials secure. You are responsible for activity under your account.

You must not misuse the service, attempt to bypass plan limits, attack the platform, upload unlawful content, copy protected content for redistribution, or use the service in a way that disrupts access for others.

AI scoring, transcription, and feedback are practice tools only. They may be incomplete, inaccurate, delayed, or unavailable. They do not guarantee any test result, migration outcome, or NAATI credential.

NAATIUrdu's scoring model is informed by publicly available NAATI CCL marking guidance and our own implementation. You should use feedback as study guidance, not as official marking advice. Official NAATI materials and communications remain the source of truth for the real test.

Free, Pro, and Ultra tiers provide different access to dialogues, mock tests, scoring, reports, vocabulary, phrases, and downloads. Current plan features are shown in the app and may change over time.

Paid subscriptions renew monthly until cancelled. If you cancel, access continues until the end of the current paid subscription period.

If you delete your account, any active paid subscription is cancelled immediately and account access ends immediately.

NAATIUrdu does not provide refunds for change of mind, unused time, unused quotas, or cancellation during a billing period. Cancelling stops future renewals but does not refund the current subscription period.

Nothing in these terms limits any rights you may have under applicable consumer law.

Plan limits, including dialogue scoring, mock test scoring, re-scoring, full report access, and recording availability, are enforced by the platform. Pro allowances reset based on the user's subscription period, not the calendar month.

Free-tier allowances may be lifetime allowances unless stated otherwise in the app.

By recording practice attempts, you allow NAATIUrdu to process your microphone audio recordings for transcription, scoring, feedback, history, and report features. Recording audio is intended to be retained for up to 30 days.

The webcam preview is used to mimic the real test environment. NAATIUrdu does not record or upload webcam video.

The NAATIUrdu platform, interface, practice content, vocabulary, flashcards, scoring format, and related materials are owned by NAATIUrdu or its licensors, except where otherwise stated. You may use them for personal study only.

We aim to provide a reliable service, but access may be interrupted by maintenance, provider outages, network issues, or product changes. We may update, add, remove, or modify features as the platform develops.

To the maximum extent permitted by law, NAATIUrdu is not liable for indirect loss, lost opportunity, exam outcomes, migration outcomes, lost data, or reliance on AI feedback. Where liability cannot be excluded, it is limited to the extent permitted by applicable law.

We may suspend or terminate access if you breach these terms, misuse the platform, create risk for the service, or fail to pay subscription fees.

These terms are governed by the laws of Australia. You agree to the non-exclusive jurisdiction of the courts of Australia for any dispute arising out of or relating to these terms or your use of NAATIUrdu. Nothing in this section limits any rights you may have under applicable consumer law.

For questions about these terms, contact support@naatiurdu.com.